Gizlilik Politikası


Last updated: [DATE]

At Rare Istanbul, operated by [COMPANY LEGAL NAME], we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from rareistanbul.com. By using our Site, you agree to the terms described below.

For users in Turkey, we act as a "data controller" under Law No. 6698 on the Protection of Personal Data. For users in the European Economic Area, we comply with the General Data Protection Regulation .

1. Information We Collect

When you shop with us, browse the Site, or contact us, we may collect the following types of information:

  • Identity and contact information: name, surname, email address, phone number, billing and shipping address.
  • Order information: products purchased, sizes, order history, preferences, and any communications related to your order.
  • Payment information: payment is processed by secure third-party payment providers (e.g., Shopify Payments, iyzico, PayPal, Stripe). We do not store your full credit card details on our servers.
  • Authentication data: account login details if you create a customer account.
  • Technical data: IP address, browser type, device information, operating system, referring URL, and pages visited.
  • Behavioral data: how you interact with the Site, products viewed, items added to cart, and time spent on pages.
  • Marketing preferences: your consent status for emails, SMS, and other promotional communications.

2. How We Use Your Information

We process your personal data for the following purposes:

  • To process and fulfill your orders, including shipping, returns, and customer support.
  • To verify the authenticity of high-demand, limited-edition products (Yeezy, Jordan, and other rare sneakers) and prevent fraudulent transactions.
  • To manage your customer account and provide a personalized shopping experience.
  • To communicate with you about your orders, restocks, drops, and limited releases.
  • To send marketing communications (only where you have given consent), including news about new arrivals, exclusive drops, and promotions.
  • To improve our Site, develop new features, and conduct analytics and market research.
  • To comply with legal obligations, including tax, accounting, and consumer protection laws.
  • To detect, prevent, and investigate fraud, security incidents, and abuse of the Site.

3. Sharing Your Information

We do not sell your personal data. We may share it only with the following categories of recipients, and only as needed:

  • Service providers: Shopify (our e-commerce platform), payment processors, shipping and courier companies, email and SMS providers, and analytics tools.
  • Authentication and verification partners: where applicable, to confirm product legitimacy.
  • Legal and regulatory authorities: where required by law, court order, or to protect our legal rights.
  • Business partners and advisors: accountants, lawyers, and consultants bound by confidentiality obligations.

Some of these providers may be located outside Turkey or the EU. In such cases, we take appropriate safeguards to ensure your data is protected.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver relevant content and advertising. Cookies are small text files stored on your device by your browser.

We use the following categories of cookies:

  • Strictly necessary cookies: required for the Site to function (e.g., cart, checkout, login).
  • Performance and analytics cookies: help us understand how visitors use the Site (e.g., Google Analytics, Shopify Analytics).
  • Functionality cookies: remember your preferences, language, and region.
  • Marketing cookies: used to show you relevant ads on platforms such as Meta (Facebook/Instagram), TikTok, and Google.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect Site functionality, including checkout.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, or as required by applicable law (for example, tax and commercial laws may require us to keep order records for up to 10 years in Turkey).

6. Data Security

We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. All payments are processed through PCI-DSS-compliant providers, and the Site uses SSL encryption.

7. Your Rights

Under KVKK, GDPR, and other applicable laws, you have the right to:

  • Learn whether your personal data is being processed and request information about it;
  • Request correction of inaccurate or incomplete data;
  • Request deletion or erasure of your personal data;
  • Object to processing or withdraw your consent at any time (e.g., unsubscribe from marketing emails);
  • Request a copy of your data in a portable format;
  • Know to whom your data has been disclosed;
  • File a complaint with the competent data protection authority (in Turkey: KVKK Authority).

To exercise any of these rights, contact us at [YOUR EMAIL]. We will respond within 30 days.

8. Third-Party Links

The Site may contain links to external websites, social media platforms, or applications. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing your information.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: [YOUR EMAIL]
  • Company: [COMPANY LEGAL NAME]
  • Address: [YOUR ADDRESS]
  • Phone: [YOUR PHONE]